Leaders Evolving and Developing (L.E.A.D.) Program: Bootcamp 1.0

8:30am Thursday, 14 November 2019
5:00pm Thursday, 14 November 2019
Gold Coast Convention & Exhibition Centre
2684-2690 Gold Coast Hwy
Broadbeach, Queensland 4218

Pharmacists and technicians promoted into leadership and management positions often find themselves challenged by tasks and responsibilities for which they lack specific training.  This bootcamp will develop critical skills pharmacy staff must possess in order to be effective managers and leaders.  It includes how to build and leverage key relationships within the organisation, build effective teams within their departments, lead and develop staff members, establish and implement new programs and services, track performance, and develop strategic plans for their departments.

Areas of focus for this program will include:

  • Action-oriented strategic planning for managers to turn environmental changes into sustainable services and outcomes
  • Accountability and pharmacy finance for leadership success
  • Alignment of skills and strengths to build your team to meet the demands of tomorrow
  • Advancing pharmacy practice through excellence in technician staffing models




Registration ratesMember Non-Member


Supported by an SHPA Strategic Partner, Roche



Contact Information

Additional Information

  • Bhavini Patel, Executive Director Medicines Management, Clinical Engagement and Leadership Support Lead, Top End Health Service, Northern Territory Department of Health, Darwin, NT
  • Jennifer Tryon, Associate Vice President and Chief Pharmacy Officer, Wake Forest Baptist Medical Center, Winston-Salem, NC
  • Duncan McKenzie, Pharmacy Site Manager, Royal Hobart Hospital, Hobart, Tas
  • Sam Calabrese, Associate Chief Pharmacy Officer, Cleveland Clinic, Cleveland, Ohio

Competency Standards* addressed

  • Standard 2.3.1 Use appropriate communication skills
  • Standard 2.3.2 Confirm the effectiveness of communication
  • Standard 4.3.1 Inspire a strategic vision and purpose
  • Standard 4.3.2 Foster initiative and contribute to innovation, improvement and service development
  • Standard 4.3.3 Encourage, influence and facilitate change
  • Standard 4.4.1 Undertake strategic and/or operational planning
  • Standard 4.4.2 Develop a business plan and monitor performance
  • Standard 4.4.3 Establish suitable premises and infrastructure
  • Standard 4.5.1 Plan and manage finances
  • Standard 4.6.2 Establish role clarity and performance standards
  • Standard 4.7.1 Understand and contribute to organisational/corporate and clinical governance
  • Standard 4.7.2 Support and assist implementation of healthcare priorities
  • Standard 4.7.3 Undertake project management
  • Standard 4.7.4 Contribute to professional activities planning with consideration of strategic context

*National Competency Standards Framework for Pharmacists in Australia, 2016


This activity has been accredited for 3.25 hours of Group-1 CPD (or 3.25 CPD credits) and 3 hours of Group-2 CPD (or 6 CPD credits) for a total of 9.25 CPD credits, suitable for inclusion in an individual pharmacist’s CPD plan.  The accreditation number is S2019/70.

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