Vic Branch 2019 Symposium: Innovation in Pharmacy Operations; transforming dispensing, distribution and beyond

8:15am Saturday, 14 September 2019
5:00pm Saturday, 14 September 2019
Branch CPD Event
Monash University - Faculty of Pharmacy & Pharmaceutical Sciences
381 Royal Parade
Parkville, Victoria 3052

The VIC Branch are pleased to confirm this year’s symposium will be on Innovation in Pharmacy Operations – transforming dispensing, distribution and beyond.  

Interested in electronic DD registers? How to upskill technicians to check in your dispensary? Are you curious about pharmacy automation and where we are going with closed looped medication management? Do you want to improve communication within your team and with patients on their experiences?

Attend the VIC Branch Symposium on Saturday 14th September at Monash University Parkville to find out all this and more.



Topics to be covered at the symposium include:

  • Transforming Care Starting at the Front Door - Guest Speaker: Matiu Bush

  • Electronic drug dependence registers
  • Technicians Checking in the Dispensary
  • Oral Chemotherapy Dispensing Check Process
  • Running a hospital outpatient hepatitis clinic in the community
  • Essentials for a high performing dispensary - teamwork and communication
  • Hospital in the Home Pharmacy Services
  • Panel Discussion on Robotics in the Dispensary
  • Patient experience survey and feedback in real-time
  • Closed loop medication management updates - bar code scanner and automated dispensing cabinets
  • EMR in the dispensary


The call for abstracts has now closed. Please send any enquiries about the abstract submission process to

Call for poster submissions for SHPA 2019 Annual Vic Branch Symposium CLOSE: 5PM FRIDAY, 16 August 2019

Notification of Poster Abstract Acceptance: FRIDAY 30th August 2019



  • Member: $120
  • Non-member: $200
  • Member Student or Technician: $100*

* Please contact us at to receive a coupon for Member Student or Technician discounted registration. 

Click here to view our Terms and Conditions

  • Please complete the registration process below, and remember to 'check out'
  • Follow our handy 'how to' guide to book for this event

* You will receive a confirmation email upon completion of your registration. If you do not receive this within 4 hours, you have not completed your registration and your space is not guaranteed. Please contact the secretariat by emailing

$200.00 *
$200.00 *
* Price includes GST where applicable

Contact Information

Additional Information


  • Matiu Bush, Deputy Director of the Health Transformation Lab at RMIT
  • Peter Blewitt,  Acting Deputy Director, Peninsula Health Pharmacy
  • Lorah Hickman,  Senior Pharmacy Technician - Workforce and Development Alfred Hospital Pharmacy Department
  • Helen Matthews,  Dispensary Manager, Austin Health Pharmacy Department
  • Melissa Newman, Pharmacist, Austin Health Pharmacy Department
  • Patrick Lam,  Assistant Deputy Director, Monash Health Pharmacy
  • Elizabeth Eales, Pharmacist, Alfred Health Pharmacy Department
  • Tiny Kgomotso,  Outpatients Pharmacy Manager, Barwon Health Pharmacy Department
  • Judy Rhodes,  Purchasing Coordinator, Barwon Health Pharmacy Department
  • David Lau, General Manager of Institutional Health Care EBOS Group
  • Maryanne Molennar,  Eastern Health Systems Pharmacist
  • Stephen Louey,  Pharmacist, Monash Health Pharmacy Department
  • Andrew May,  EMR Operations Manager, Western Health

Competency Standards

  • Standard 1.3.1 Comply with statute law, guidelines, codes and standards
  • Standard 1.3.2 Respond to common law requirements
  • Standard 2.1.3 Promote patient/client engagement with feedback and follow-up systems
  • Standard 2.2.1 Show a commitment to interprofessional practice
  • Standard 2.2.2 Engage in teamwork and consultation
  • Standard 3.1.2 Assess medication management practices and needs
  • Standard 3.2.3 Dispense medicines (including compounded medicines) in consultation with the patient and/or prescriber
  • Standard 3.2.6 Facilitate continuity of care including during transitions of care
  • Standard 4.1.1 Display emotional awareness and effective self-regulation of emotions
  • Standard 4.1.2 Apply self-reflective skills for self-assessment
  • Standard 4.2.1 Work with established systems
  • Standard 4.2.3 Maintain productivity
  • Standard 4.3.2 Foster initiative and contribute to innovation, improvement and service development
  • Standard 4.4.3 Establish suitable premises and infrastructure
  • Standard 4.7.6 Work across service delivery boundaries 

National Competency Standards Framework for Pharmacists in Australia, 2016


This activity has been accredited for 5.75 hours of Group 1 CPD (or 5.75 CPD credits) suitable for inclusion in an individual pharmacist’s CPD plan.